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Posts Tagged "kidmin"

Stranger in the Locker Room

Posted by on May 20, 2015 in Ministry

Don’t be a stranger in the locker room.

This piece of wisdom came from my boss, Chuck Carringer. (Chuck blogs here & tweets here. You’d benefit greatly from following his insightful thoughts.)

It’s a bit of wisdom I’m familiar with though never heard it phrased so well. You see, Chuck is a former basketball coach so leadership lessons in the form of coaching analogies are not unusual.

It simply means that by making it a point to be in the locker room, the players grow accustomed to your presence. As a ministry leader, my players are my volunteers. I rely heavily on a volunteer team to do the work of the ministry. And the quality of that work is contingent on the volunteer and their ability to take what I give them and execute.

And the best way for me to know how and if my volunteer is well equipped, is if I’m in the room.

Yet my presence in the room can make volunteers uncomfortable… if it’s unusual.

But if my presence in the room is part of my weekly routine… a routine volunteers are accustomed to… in fact, expecting. Then I have the privilege of seeing how a kidmin room actually runs. Within this reality, I can see where to focus training and equipping. I can see where volunteers are most effective in connecting with the kids. I can experience how engaged volunteers and kids truly are.

It’s easy to judge the effectiveness of the weekend based upon the large group portion of the hour. Yet if you don’t have presence in the small group segment, then you miss out on a significant element of the child’s experience.

I appreciated Chuck’s reminder of the value of our attention to this detail. If I’m a stranger in the locker room, I’m not positioned to speak into all aspects of the team.

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Ordering My Stars_my volunteer org chart

Posted by on May 6, 2015 in Leadership, Ministry, Volunteers

starry night

Well… maybe I’m not ordering the constellations. But, as a ministry leader, my role is to oder the stars on my team and set them up to shine. But, as a ministry leader, my role is to order the stars on my volunteer team and set them up to… Click To Tweet

A recent post on Volunteer Organizational Charts prompted a few requests for an example. Below is a link to a pdf version of an Organizational Chart that represents the Elementary team at one of our campuses. I hope this helps.

Here’s a brief explanation to help you decipher some of the lingo.

Page 1 is an overview of all worship services at this campus, the specific Volunteer Coach, Team Lead and Small Group Leader roles needed for each grade. It’s a projected need based upon past attendance trends to help me remember how many leaders I need in order to prepare for what I’m asking God to bring.

  • Coach – this role is responsible for leading and shepherding a group of Team Leads. Generally a Coach will play a dual function. They will run certain areas of ministry during a weekend worship service. In the case of this Org Chart, these Coaches run the show during a worship service and ensure the volunteer team has what they need and policy & procedures are upheld.
  • Team Lead – this role is responsible for leading and shepherding a group of Small Group Leaders. A Team Lead plays a dual function in that they are also a Small Group Leader leading their own group of kids. During the worship service, they take lead on delegating and ensuring kids land in the right group, strategizing when a leader is out, apprenticing new leaders and keeping their thumb on the pulse of their team.
  • SGL – the Small Group Leader is the most important role we have. This person is responsible for leading and loving their group of kids.

Page 3-6 represent each service team by time. Each team is ultimately led by the Elementary Volunteer Coordinator (staff position). All other roles are filled by Volunteers. Here are a few things to note…

  • Last names were removed to protect the innocent. 😉
  • “WIG!” means Wildly Important Goal. That means we are still recruiting.
    • Some of the “WIG!”s are there for growth. We know that if we continue on an upward growth trend then we need these roles when the attendance surge hits again in August/September.
    • Other “WIG!”s are because we just haven’t found the right person yet. We’ve learned over time that it’s so much better to have an empty spot in a leadership role rather than the wrong person filling it. It’s hard on everyone involved. So if we don’t have the right person to elevate to a leadership role… we wait, we watch and we let time reveal who that person is.

Elementary Organizational Chart

An important note re: our Coaches and Team Leads. We’ve learned that the more we define the behaviors of a role, the more successful someone is in it.  What I mean is… the better we explain to someone what to do to be great, the better equipped they are to be great. Click To Tweet

When we invite someone into a Coach or Team Lead role, we equip them with 5 behaviors that will make them successful. Read 5 Things to Help Your Volunteers Lead Better.

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Great Question! Who has an answer?

Posted by on Dec 16, 2014 in Orange

Last week during…

we discussed the 5 essentials to the Orange Philosophy.  My friend, Cathy Heitzenrater, asks a great question.

Hey Gina – How are some ways we can implement more orange strategy in churches with an Uber Simple Church structure?

This is an excellent question.  One to which many of you could contribute some excellent ideas.

So, who’s game?

How would you respond to Cathy?

Leave a comment and let’s offer up some great ideas together.

BTW… I met Cathy at the Orange Conference last year.  She’s fun.  If you want to talk to her out on Twitter, click here or friend her on Facebook, click here.  If you want to meet her in person… you have to come to the Orange Conference 2010.  You can click here to sign up.  She’ll be there.  She’ll make you smile.  🙂
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Safety Process: Communicating to Parents 0

Safety Process: Communicating to Parents

Posted by on Dec 18, 2013 in Volunteers

Hey #kidmin audience.  I need your feedback and ideas.

In fpKIDS, we have security standards in our kidmin areas to create a secure environment for our kids.  Each entrance to a designated kids area has a “Secure Checkpoint” where we post a security volunteer.

They’re role is to ensure that the only people to cross that point are people with:

  • a Security Receipt – alphanumeric code identifying their child
  • fpKIDS Volunteer Nametag

This is our effort to reduce the traffic in our kidmin spaces to only those individuals who need to be there.

Although the Secure Checkpoint is an addition to other security procedures we have in place to protect kids, it’s a front-line role and has a few challenges that I need help resolving.  Most of our parents learn the Security Process and readily comply.  They understand the reason why the Secure Checkpoint exists and (though inconvenienced at times) they are willing to do their part for the sake of safety.

Some parents, however, are not as willing to comply.  Most of time you can chalk it up to a ‘bad day’.  And the added inconvenience of finding that security receipt (or replacing the lost one) is simply too much. But we’ve encountered enough challenges that I think it’s important to bring a level of focus to this area and make the volunteer experience better for our Security Team.

I remember Patty Smith talking about this in a training session she led at the Kidmin Conference.  (If you’ve never participated in a training session led by Patty Smith, you’re totally missing out.)

One of the points she made was the value of training EVERYONE involved in the Safety/Security Processes that you establish for your church.  For example, if you have a safety policy that requires two adults with kids at all times, then make sure volunteers, kids and parents know that you require two adults with kids at all times.

If everyone knows the standard then you have a greater chance of successfully upholding the standard.

So, applying that truth… how do you communicate Safety Standards to your church?

Do you have a print piece?  A video to play periodically in adult services?  Is it provided on your website?

How do you ensure parents know the security standards you have in place?  

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Having fun with PowToons

Posted by on Nov 25, 2013 in Ministry, Volunteers

powtoons

Last week I posted about a tool I’m using to create some online training videos for our volunteer team. Just one of many avenues we use to help equip volunteers to do what they do well.

I love this tool primarily because…

  • I don’t have the resources on my existing staff to create these in-house
  • I don’t have the budget to outsource this to professionals
  • It’s ridiculously simple to use
  • Animated videos are incredibly effective communication tools

Here’s a video I created to communicate the incredibly important (but redonculously tedious) steps to properly change a diaper.

Enjoy

 

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